(Senior) Technical Application Specialist

Permanent employee, Full-time · Vantaa

Your mission
You will support the sales process with strong technical know-how of solid oxide technology and offer technical, pre-and post-sales support. You will work in close collaboration with engineering project managers, engineers, and specialists on customer integration projects, ensuring customer satisfaction
Your tasks
You will:
  • Provide support to solve technical questions of customers, both pre-and post-sales.
  • Participate in engineering projects to integrate company products into customer’s systems, providing technical expertise for subject matters concentrated in customer applications and use cases
  • Participate in technical responses to RFIs.
  • Participate in customer meetings and trade fairs as requested by sales (online and in person), presenting Elcogen’s solid oxide technology as the technical expert.
  • Contribute content for sales, marketing, and product-related material e.g. technical & economic analyses, product documentation, application notes, white papers, Q&As 
  • Continuously collect and report technical feedback from customers from sales meetings, integration projects, and other interactions with customers.
  • Participate in the collection and analysis of operational data of Elcogen’s products in customer systems
  • Participate and/or lead post-sales support projects
  • Collect information of possible applications and business opportunities for Elcogen’s technology
Your profile
You have:
  • Knowhow of process systems and technology design, operation, and troubleshooting
  • Willingness to travel
  • Strong English communication skills and other major languages are seen as a bonus
  • M.Sc. degree in relevant technical area; Ph.D. seen as a bonus
  • Minimum 5 years of experience in fuel cell or electrolysis systems design and operation, preferentially solid oxide-based technology, alternatively from the chemical process industry or energy industry 
  • Experience in techno-economic analyses and concepts such as LCOH and LCOE is considered to be a bonus 
  • Customer-centric with strong interpersonal and communication skills
  • Strong ability to work independently and prioritize
  • Project management skills are seen as a bonus
About us
Elcogen is at the forefront of the energy revolution with a huge vision – do you want to join our journey towards market leadership in fuel cell technology and green hydrogen?

Founded in 2001, Elcogen is a manufacturer of clean energy technology that delivers affordable green hydrogen and emission-free electricity. We are a European business with a proud Estonian heritage and a global customer network delivering flexible core solid oxide technology.
 
             
 
Elcogen has its registered office in the UK, and manufacturing facilities in Estonia and Finland that have served 160 customers in 30 countries. Currently, we have 120+ employees working in our Estonian and Finland factories. 
 
   
       
       
Elcogen is an equal-opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
      
      
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.
   
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We are looking forward to hearing from you!


 
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